Day: January 11, 2023
The Evolving Role of IT Managers: From Keeping the Lights On to Driving Growth
Over the past decade, the role of an IT Manager has undergone a dramatic transformation. It wasn’t long ago that the primary focus was on service management—reducing ticket queues, hitting SLAs, and ensuring smooth IT operations. Then, cybersecurity took center stage as mild, inconvenient virus infections gave way to sophisticated data breaches and targeted cyber